We only use hard wax for our facial waxing in Aspire Care Clinic. Hard wax is a type of wax that adheres to the hair follicle (versus the skin) and hardens and removes on its own, eliminating the need for paper strips. Because the wax sticks to the hair, this allows certain areas to be waxed multiple times to ensure all hair is removed without damaging or irritating the skin. Hard wax is more gentle on the skin, so this is a great option for those with sensitive skin. Soft wax adheres to the first layer of skin along with the hair, which means you can’t go over the area multiple times with the possibility of leaving stray hair behind, and also has the risks of tearing or lifting the skin, if performed improperly, which can be extremely painful . Hard wax is a much less painful experience than soft wax for all parts of the body.